Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | fabulous!!! I received my canvas today and it looks absolutely fabulous!! I love it.
Thank you so much.
Melissa, Edmonton | Waiting for Fed-EX (anxiously)
So far I am very impressed, 48 hours from upload to shipping! Can't wait to see the canvas (cloth is the Traditional 2nd anniversary gift).
I am sure this will be great!
John B., Cottonwood, AZ | Canvas Floaters I'm glad to report that I've just received the order, and the frames are just as gorgeous as I was hoping they'd be when browsing online! I will do another order with you guys soon for slightly larger frames!
Nessan, |