Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | It looks terrific... Thank you so much for the wonderful work so far. Everything you've printed for me looks terrific, and I am very pleasantly surprised by
your great customer service.
I will be back!
Have a great day...
www.mchenwears.com
Emily, Ottawa | delighted with the results Received my photo mosaic this morning and I am delighted with the results, as well as the professional and helpful service you provided . Thank you
Joy Thorburne, Bridgewater | Canvas arrived this morning, two days early, and it is absolutely perfect, a very vibrant print. Love it.
John M., |