We received the pictures last week and they are amazing!
The quality of your work is really high with amazing attention to detail on the trim and hanging features. The turnaround of your work was also great.
We are so happy with the outcome.
Thank you very much,
Katya, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | great job Thank you for the great job in my pictures! I wish I had gotten all three of them mounted but am extremely pleased with the job you did on them.
Thank you so much!!
Betty Hynes, Calgary | I could not imagine any better service... I could not imagine any better service than I have received. My request for quote was acted on, my order received and acknowledged and payment received all on a Sunday afternoon. Shipment was free and the materials arrived extremely well packed. Product was excellent quality and order completed as requested. I would highly recommend Vancouver On Canvas for framing materials. Thank you for excellent service.
Ken Norton, Cobble Hill, BC |