I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Horrible Profile! Horrible! Frames are unusable. Width of back of frame is barely a quarter inch, way too narrow to screw into to attach my canvasses.
KEENART: THE LAYOUT OF THE PROFILE WAS PROVIDED WHEN ORDERING ONLINE, IT WAS CUSTOMER\'S CHOICE.
Sara smith, Carlisle | pleased with it! Wow! I just received my first order from you and I am so pleased with it! The product (gold leaf canvas floater frames) exceeded my expectations and the service you provided was very courteous and prompt. Thank you very much. I will continue to order from you in the future.
Mary L H., Manitowish Waters WI | Great service and products!
Ed J., |