I am extremely disappointed in the mug you produced. I ordered the 15 oz mug as shown on your website, but that is not what I received. In fact, I measured the liquid capacity, and it\'s 13.5 oz, not 15 oz. In addition, the background of the artwork I sent was white, but the final product has tiny pink and purple dots all over it. I will never be using your company again.
Lubna, | I received your email stating to review and contact you if we had any changes.
I did that plus left a VM with my order number to advise that I wanted to change the color of the frame.
Not only did I not get a call or email back, you shipped the order after you asked me if the order needed to be modified.
Not good service.
What\'s the point of asking if you aren\'t going to respond.
Beth P., Fort Lauderdale | Better than I hoped... Print arrived today in good order. It is even better than I hoped it would be.
Thank you,
Bill, Calgary | It turned out great! Thank you so much for doing the reprint. It turned out great! I really appreciate your prompt and professional service.
Enjoy your Thanksgiving weekend!
All the best,
Becky, |